The "This device cannot start. (Code 10)" error in Windows Device Manager indicates that a device has encountered a problem and cannot start properly. This error can affect various hardware components, including USB devices, network adapters, and more. Here’s a guide to help you troubleshoot and resolve the Code 10 error.
1. Restart Your Computer
Sometimes, a simple restart can resolve the Code 10 error by refreshing the system.
How to Fix:
- Restart System: Save your work and restart your computer. Check if the error persists after the reboot.
2. Update Device Drivers
Outdated or corrupt drivers can cause the Code 10 error. Updating or reinstalling the drivers can help resolve the issue.
How to Fix:
- Open Device Manager: Press
Win + X
and select Device Manager. - Update Drivers: Right-click on the problematic device, select Update driver, and follow the prompts to search for updated driver software.
- Reinstall Drivers: If updating doesn’t work, right-click on the device, select Uninstall device, then restart your computer. Windows will attempt to reinstall the driver automatically.
3. Check Device Connections
Loose or faulty connections can lead to device errors.
How to Fix:
- Inspect Connections: Ensure that all cables and connectors are securely attached. If you’re using an external device, try reconnecting it to a different port.
- Try Different Ports: For external devices, connect them to a different USB or hardware port to see if the issue persists.
4. Verify Device Compatibility
The device may not be compatible with your version of Windows or may require specific drivers.
How to Fix:
- Check Compatibility: Visit the manufacturer’s website to verify that the device is compatible with your version of Windows.
- Download Drivers: Download the latest drivers directly from the manufacturer’s website, if available.
5. Perform System Scans
System file corruption or conflicts can cause device errors. Running system scans can help identify and resolve these issues.
How to Fix:
- Run SFC Scan: Open Command Prompt as an administrator and enter
sfc /scannow
. This will scan and attempt to repair corrupted system files. - Run DISM Tool: In Command Prompt, enter
DISM /Online /Cleanup-Image /RestoreHealth
to repair the system image.
6. Check for Windows Updates
Ensure your operating system is up-to-date, as updates can include important fixes and improvements.
How to Fix:
- Open Windows Update: Go to Settings > Update & Security > Windows Update.
- Check for Updates: Click on Check for updates and install any available updates.
7. Disable and Re-enable the Device
Disabling and then re-enabling the device can sometimes reset its functionality.
How to Fix:
- Open Device Manager: Right-click on the problematic device in Device Manager.
- Disable Device: Select Disable device, then wait a few moments and select Enable device.
8. Check for Hardware Issues
Hardware failures or malfunctions can trigger the Code 10 error.
How to Fix:
- Test Hardware: If possible, test the device on another computer to see if it functions correctly. This can help determine if the issue is with the hardware itself.
- Consult Manufacturer: If the device is faulty, contact the manufacturer for support or replacement options.
Conclusion
The "This device cannot start. (Code 10)" error can be caused by various factors, including driver issues, connection problems, compatibility issues, or hardware failures. By following these steps, you can diagnose and resolve the problem to restore your device’s functionality.
For additional troubleshooting information, visit this Microsoft support page.
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